5.1 Our current status
AIendome is currently at pre-development stage. We are not yet operating a live platform for customer transaction processing.
This statement explains our intended data protection approach as we build the product and manage early website, waiting list, demo, and pilot interest activity.
5.2 UK data protection approach
For UK users, AIendome aims to follow UK data protection principles, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.
At the website stage, this means we collect limited information, explain why we collect it, use it for clear purposes, and allow people to contact us about their rights.
5.3 South Africa data protection approach
For South African users, AIendome aims to follow POPIA-aligned principles, including processing information for a specific purpose, limiting unnecessary collection, using information lawfully, keeping information secure, allowing access and correction where applicable, taking care with cross-border processing, and respecting direct marketing rules.
5.4 Controller, processor, responsible party and operator
At the website and waitlist stage, AIendome generally decides why and how personal information is collected through aiendome.com.
If AIendome later processes data on behalf of an estate agency during a pilot or customer relationship, the agency may be the controller or responsible party, and AIendome may act as a processor or operator.
The exact roles will be set out in pilot terms, customer terms, or a data processing agreement before any real customer transaction data is processed.
5.5 AI and automated processing
AIendome is being developed to use AI in property administration workflows.
At this stage, the public website does not make automated decisions about individuals with legal or similarly significant effect.
In future pilots or product use, AI features should support human review rather than replace it, especially where legal, compliance, identity, financial, or transaction decisions are involved.
5.6 Future pilot data
Before any pilot involving real property transaction data, AIendome should provide participating agencies with separate terms covering what data will be processed, data roles, AI tools, storage, access, retention, deletion rights, security measures, breach handling, subprocessors, cross-border transfers, and customer responsibilities.
5.7 Data rights requests
You can contact us about privacy rights at hello@aiendome.com. We will respond in line with applicable law.
5.8 Security commitment
AIendome will treat privacy and security as product foundations, not later additions.
As the product develops, we intend to build appropriate safeguards into the platform, including access controls, audit trails, data retention rules, and review workflows.
5.9 Updates before launch
These legal pages are suitable for a pre-development website.
They must be reviewed and updated before accepting paying customers, running a live pilot with real transaction data, integrating with CRM systems, processing call recordings or transcripts, handling WhatsApp or SMS logs, processing identity, AML, KYC, or FICA records, or using production AI providers on customer data.
5.10 Contact
For privacy or data protection questions, contact hello@aiendome.com.